FAQs

Frequently Asked Questions

Payment
We accept major credit cards, company and school district checks, payment via wire transfer, and letters of credit. 

Shipping
We offer next-day and 2-day delivery, as well as standard ground shipping. Our ground shipping is sent via FedEx, UPS or USPS. Oversized items need to ship via truck.

International Orders  
We ship worldwide via UPS, FedEx, Airfreight, or Ocean Freight as needed. Our company has made over 1,000 shipments to clients in over 47 countries, and we take pride in shipping quickly and efficiently to our clients all over the globe.

Custom Orders 
We will help in the development and design of your project. Send us the details of your requirement, and we will be there every step of the way to get you the custom product you need. 

Other Products Not Shown 
We will always work on providing you with the items and systems you need. We work with over 100 manufacturers and suppliers worldwide; if you don’t see a product on our website, send us your specifications and requirements, and we will work closely with you and our manufacturers to get you what you need.

Warranty 
All items have a one-year manufacturer’s warranty unless otherwise stated.  Please contact us if an extended warranty is required.

Damaged Shipments 
Be sure to inspect the shipment for any damage. BE SURE TO NOTE ON THE BILL OF LADING THAT THERE WAS DAMAGE TO THE SHIPMENT. Otherwise, the shipment may not be eligible for insurance reimbursement. 



Get A Quote

Contact Us

Please contact us in whatever way is most convenient for you to discuss what your needs are and how we may assist you.

McDonnell & Company International Inc.

32W580 Army Trail Road

P.O. Box 721

Wayne, IL 60184

Phone: 630-377-8200

Fax: 630-377-8224

Email: sales@mcdonnell-intl.com


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